Make it simple for your clients to report a broken machine effortlessly
How It Works
1. A machine malfunctions or stops working as expected
When a machine starts experiencing issues—whether it’s not functioning properly, performing below expectations, or completely stops—clients can easily report the problem. This ensures no downtime goes unnoticed, helping avoid prolonged disruptions.
2. The client scans the QR code to report the issue
Each machine is equipped with a clearly visible QR code. By scanning it with a smartphone, clients are immediately directed to a simple reporting page. They can provide a brief description of the problem and even attach photos or videos for clarity.
3. The owner receives a notification and takes immediate action
As soon as the issue is reported, the system sends an instant notification to the owner or the maintenance team. With all the details at hand, they can prioritize the repair process and ensure the machine is back up and running quickly.
A broken machine is frustrating
Stumbling upon a malfunctioning machine at the laundromat is deeply frustrating. You feel that wave of annoyance as your plans grind to a halt. You’ve hauled your heavy laundry bag, set aside precious time, and gathered coins—only to discover the machine won’t work. Checking for error messages, jiggling buttons, asking around, and waiting for staff assistance—it’s a cycle of irritation. Meanwhile, others are waiting their turn, your laundry pile is still untouched, and the whole ordeal throws off your day. The helplessness of wasted effort leaves you annoyed, wishing for reliable equipment to get the job done without hassle.
About Our Team
Story
Beyond functionality, our app aims to cultivate trust and accountability. It builds a community where problems are addressed promptly, creating a smoother experience for all users. Our ultimate goal is to simplify maintenance reporting and make everyday spaces more reliable through the power of smart, user-friendly technology.
Vision
Our vision is to empower users with a simple yet effective solution for reporting broken machines in shared spaces, fostering transparency and efficiency. By utilizing QR code technology, our app transforms the frustration of encountering malfunctioning equipment into a streamlined process of resolution.
Each machine will feature a unique QR code that users can easily scan when they notice an issue. This instantly notifies the responsible management or support team with precise details about the problem and the machine's location. Through real-time updates, users can also check the status of repairs, ensuring they are informed and minimizing inconvenience.
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Technology
We are constantly evolving, and staying up-to-date with the latest trends is crucial any business. From progressive web apps to serverless architecture, we use many exciting developments technologies. By leveraging these cutting-edge technologies, we created a faster & more responsive web app.
Partners
Richard Heiman
CEO at Mikron
"Thanks to this app, I get instant notifications when machines break, allowing me to fix them quickly. It’s saved me time and improved customer satisfaction—my business runs much smoother now"